FAQ

FAQ

Do you have any Questions?

ICEBAR MELBOURNE is located in the heart of the Melbourne CBD in The Atrium at Fed Square
ICEBAR SURFERS is located in Cavill Lane, Surfers Paradise

We recommend wearing long pants and closed shoes however, we provide snow capes, gloves and Ugg boots (where required). You’ll feel the chill no matter what you wear, however the more clothes you wear, the longer you’ll last!

No worries! If you think you might be late, give us a heads up and we will do our best to accommodate you.

Whether you pre-pay online, or pay at the door, once you’ve chosen your entry package, we’ll get you wrapped up in a snow cape, glove and boots (where necessary) before sending you into the IceBar. Once inside you can check out our ever changing display of hand carved ice sculptures, take some memorable photos and enjoy a drink!

Each session lasts for 45 minutes, to ensure our guests remain comfortable in our subzero environment , but if you need to pop out during your session then that’s fine with us.

Absolutely! Kids (ie: under 18’s) are welcome to visit any session and MUST be accompanied by an adult. Under 4’s go in for free, as long as you provide your child with appropriate cold weather clothing. Please bear in mind that arctic temperatures are not recommended for toddlers and babies!